Management Fundamentals

Overview

The traditional definition of management is planning, organising, directing and controlling projects and the activities of people. The management role is fundamentally different from that of an individual contributor. Clearly, the ability to communicate and influence others becomes more important as one is moving into managerial responsibility and accountability. A new and different set of skills are required – skills that can be learned.

This Short Course will provide a thorough grounding in the key elements of management – managing the work and managing the people. You will learn how to create a sense of mission and purpose, communicate effectively, develop performance standards, plan and prioritise work, conduct effective team meetings and provide recognition to your team. By learning these skills, you will be more effective with your team and enhance your career.

Topics Covered

The material covered in this Short Course will be "state of the art" management theory and practice, as used by top corporations and organisations worldwide.  Attending the Short Course will develop your management skills using an interactive approach including case studies, class discussion, skill practice, and worked examples.

The specific topic areas to be covered are:

• The managerial role
• Basic communication skills
• Listening
• Communicating for understanding and motivation
• Giving and receiving feedback
• Conducting effective team meetings
• Work management skills
• Planning
• Scheduling
• Control of time and work
• Basic management skills
• Delegating work
• Coaching for improved performance
• Recognising achievement
• Constructive discipline

Who should attend

• Management Fundamentals is designed for first line supervisors, managers and project leaders who want to improve their effectiveness in working with others
• It is especially well suited to newly appointed managers or employees with strong technical backgrounds who are moving into managerial roles
• Managers of small businesses will also find the Short Course to be highly beneficial

Outcomes

You will learn how to:

• Create a sense of mission and purpose
• Plan and prioritise work
• Communicate effectively
• Develop performance standards
• Address poor performance or behaviour problems
• Coach for improvement
• Provide recognition
• Discipline when required
• Conduct effective team meetings

In addition, you will leave with a tool kit of practical tools and templates