Value Stream Mapping

Overview

Value Stream Mapping is a fundamental part of Lean Thinking. You will learn to build a Value Stream Map for one customer process, with elimination of waste as a  key  objective. This practical Short Course will focus on examples from the Toyota Motor Corporation, an innovative organisation that utilises Lean Thinking.

Toyota Motor Company has been quietly revolutionising the manufacturing world, with its relentless focus on creating value for the customer and the elimination of waste. One of the most important tools that have been developed to support their activities is Value Stream Mapping, which as the name implies involves looking at Value (from the viewpoint of the customer); Stream (which is to show to flow) and Mapping (which is to create a visual diagram of the system).

Value Stream Mapping involves the refinement of Flow Charting, Process Mapping and Other Flow Mechanisms to include the following:

Value Stream Mapping is a powerful tool in the hands of frontline people who are able to map the current process and identify the highest priority improvement opportunities. It is a process which involves creating a visual summary of a map which shows and highlights the above 5 factors.

It is estimated that less than 1% of organisations are using this technique and less than 0.1% are using it effectively. The opportunity available to our people is huge and the early adopters are likely to be he greatest beneficiaries.

Topics Covered

This course has been designed to take a hands-on practical approach and requires the application of the tools presented. A high proportion of the course is devoted to the practical application of the material presented. We will also be flexible to the requirements of the team as determined during the session, and as such the sequence and content will be fluid and subject to alteration at the discretion of your presenter.

Key topics covered are as follows:

Introduction

Define PDCA cycle

Core & Enabling Process

Process Types

SIPOC Diagram

Enterprise Map

Process Hierarchy

Workshop

Flow Charting

Types

Application

Workshop

Process Mapping

Swimming Lanes

Handovers

Baton Charges

Value Definition

Waste Definition

Value Stream Mapping

Definitions

Components

Elements

Process

Example

Icons

Workshop

Workflow Analysis

Improved Opportunities

Process Improvement Model

Elements

Summary

Communication

Summary

Who should attend

• Business Process Improvement, Advanced Business Process Improvement, Lean Manufacturing and LEAN Thinking Applied to the Service Sector course attendees.
• Business Process Owners, CEOs looking for a step change methodology
• Senior Executive leaders looking for a ticket to a different career opportunity
• Business Process Champions and owners
• Manufacturing and Service Senior Leaders
• Central & Legal Government Senior Leaders

Outcomes

• A practical guide to installing a 1 Page Planning process
• The tools to use in the preparation of a 1 Page Plan
• Alignment of the Mission, Value and Values with the Strategic Plan
• Focus on the critical few from the trivial many issues
• Total alignment with the Baldridge criteria
• Proven process employed by leading New Zealand enterprises
• Application of the 1 Page Planning process