Social Intelligence

Overview

Social Intelligence is simply defined as your ability to ‘relate’ to others.  During this course you will assess your own social style and learn how to work with other social styles.  Socially intelligent people are comfortable with others from different backgrounds, ages, cultures and social strata.  They make people feel relaxed and comfortable around them.  This two day course explores five distinct dimensions of competence required to be socially intelligent – situational awareness, presence, authenticity, clarity and empathy.

Topics Covered

• Examining the six categories of intelligence
• Defining the concept of ‘Social Intelligence’ and why it is so relevant in business today
• Exploring in depth the S.P.A.C.E. Model

  S = Situational Awareness

  How well do you read people and situations both verbally and non verbally?

  P = Presence

  Referring to the sense of presence we communicate through our physical appearance, our mood and demeanour and how we conduct ourselves in our space

  A = Authenticity

  Revealing how honest and sincere you are with people and with yourself, in any situation

  C = Clarity

  Ways to express your thoughts, opinions, ideas and intentions clearly

  E = Empathy

  Exploring ‘toxic’ behaviours versus ‘nourishing’ behaviours and learning skills to build empathy

• Practical ways for assessing and developing your Social Intelligence focusing on an understanding of your own dominant social style and how to flex to connect with a variety of styles
• Considering Social Intelligence in the world of work – it’s place in organisational structure, culture and positive politics
• Viewing the importance of Social Intelligence and conflict by working through the Five Steps to “Yes”

Who should attend

• Those, in any career path, that need to be able to present themselves effectively and earn the respect of those they deal with.
• Leaders, managers, team leaders and stakeholder managers that need to sharpen their self awareness and capacity to effectively navigate complex social situations and environments.

Outcomes

• Social intelligence can reduce conflict, create collaboration, replace bigotry and polarization with understanding, and mobilize people toward common goals
• Improving self awareness
• Tools to help connect with other traits
• Give to others what they need to get what you want to achieve