Business Skills for New Managers
There are only 7 places left on this course!
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Overview
In today’s business environment, managers must lead and manage both the people and the task. Making the transition from being ‘one of a team’ to leader/manager of a team can be a challenging experience.
The leader/manager needs to be able to provide inspiration and direction, lead by example, foster teamwork and encourage innovation. He /she is also expected to deal with blockages, ensure resources are available, plan, create performance improvements and carry out a myriad of other activities necessary to ensure the organisation runs smoothly and achieves its objectives.
This Short Course is designed for the new manager. It outlines the various roles and responsibilities of the leader/ manager and offers practical advice, tips and techniques that will assist those embarking on a management career.
Topics Covered
- Best practices in management and leadership
- Analysis, objective setting, planning, implementation and control
- People Leadership
- Task Leadership
- Managing People
- Managing the Task
- Motivating and Managing Yourself
- Motivating Others
- Team Dynamics - building a high performing team
- Dealing with difficult people
- Communication and Negotiation
- Coaching, Counselling and Mentoring
- Fostering Creativity and Innovation
- Building a Service Culture
- Measuring and Monitoring Results
Who should attend
- Anyone who is making the transition from staff to management
- Those who occupy management positions but lack formal management training
- People who are contemplating a career in management and are seeking knowledge of Best Management Practice
Outcomes
- You will have a greater understanding of the behaviours required for Best Practice Management and continuously improve your performance
- You will return to the workplace equipped with useful reference material and practical management tools to better lead and manage yourself and your teams
- Importantly, you will have identified and prioritised areas for improvement and commenced drawing up action plans to lead and manage both the people and the task
What Participants Say
"I was lucky enough to attend the two day “Business Skills for New Managers “course presented by Doug Robertson. Doug engaged the audience with his sense of humour and life experiences which kept you engaged over the two days. The principals that he taught us have been valuable when applying it to my role at Sport Auckland. I would recommend this course to new and existing managers.
Attending a variety of business short courses at University of Auckland has been a great way of up skilling myself in specific areas of business and applying it to the sporting environment. It is important for those of you who are working in the sport industry to consider attending business short courses as its important to keep up to date with how to be more effective in our roles and to ensure we are achieving the best possible outcomes within the sporting sector."